Define Potential Presents
Managing Competing Priorities
Course Overview
Delegating work and navigating resourcing effectively is essential within a team environment. This practical course will explore effective communication when delegating and will also support participants in having difficult conversations around delegating and feedback.
Course Details
- Wednesday 27th May 2026
- Online
- 6 Hours
- Emerging and mid-level leaders
Course Outline
Session 1
Welcome and Introduction
- Overview of the day, and key frames
Session 2
Your Leadership and Management Context
- Balancing the “what, “how” and “why”
- The importance of “why”
- Implicit and explicit environments – building trust through sound judgement
Session 3
Self Management
- The data-intellectual continuum
- Leadership and the changing composition of work
Session 4
Urgency, Importance and Delegation
- Time vs effort
- When to delegate and when to guide and coach
- Situational leadership and delegation
Session 5
Message Framing and Re-framing
- Introduction to Rational Emotive Behavioural Therapy (REBT)
Session 5
CAR – an approach for leading delegation and feedback discussions
- Practice session
Key Learning Objectives
Identify your leadership context
Recognise and organise competing priorities for themselves and others
Understand delegation, when and how to delegate/balance different leadership styles
Explain REBT and its application
“Delegation is not just about getting things done; it’s also about developing people.”
- Anonymous