Define Potential Presents
Team Dynamics and Communication
Course Overview
Developing an understanding of team dynamics and the role of communication is vital in a high performing team. This course explores the concept of self within a team, how to overcome team challenges by building trust, and how to communicate with influence.
Course Details
- Wednesday 1 April 2026
- Online
- 6 Hours
- Mid-level Leaders
Course Outline
Session 1
Welcome and Introduction
- Overview of the program
Session 2
Understanding Self Within a Team
- Self-awareness as a critical ingredient
- The three interpersonal needs (using the DiSC, HBDI or FIRO-B diagnostics)
- Team roles and responsibilities
Session 3
The Emotionally Intelligent Team
- Trust, intrinsic motivation and engagement
- Team purpose
- Collaboration through support and through challenge
Session 4
Managing Team Dynamics
- How to hold power with others, not power over others
- Identifying systems within teams and holding learning dialogues
- Holding challenging conversations
Session 5
Communication for Teams
- Reading others - the role of verbals, visuals and vocals
- Communicating across different needs and preferences
- Best practice processes that foster powerful communication
Key Learning Objectives
Strenghten self-awareness and gain insights into your inter-personal drivers
Explore tools for strengthening teamwork and team purpose
Reflect on communication approaches for different needs and preferences
Identiify team systems and dynamics
"Coming together is a beginning. Keeping together is progress. Working together is success.”
– Henry Ford